Cyfas Servicing & Support

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Cyfas understand the importance of the products and systems that we deliver to our customers. As such we offer a range of support options to suit you requirements and budgets. All of this is done within a strict quality assurance system accredited to ISO 9001-2008 to ensure you of a professional and reliable result.



Gold Plus Support

Gold Plus: Offered by way of a formal contract this is our most comprehensive package with a promise to be on site with urgency for any critical faults and typically within four hours.

Gold Support

Gold: A popular package providing the same level of care as Gold Plus but where you can wait to the next working day for call outs

Silver Support

Silver: For non critical systems we guarantee to help and will provide on site assistance within six working days.

Bronze Support

Bronze: Our version of extending the parts and labour warranty beyond the first 12 months with a 10 day turnaround target and including technical support.

Ad-Hoc Repairs

Expertise developed over forty years of manufacturing, test & supply enables us to quote for the repair of many older items that are not covered by the above support contracts. Please contact Cyfas with your requirements.

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Testimonials

  • The installation is now complete and once again Cyfas have completed a very professional installation .

    A UK Ambulance Service
  • Everyone is very happy, I've had a very good response from all users, this would not be achievable with out your very professional approach to the project management & installation. Many thanks

    Exclusive Dorset Hotel
  • Cyfas are very supportive, in both interfacing and configuring of the systems. We would not hesitate to recommend them to any other clients

    Profesional Radio Supplier
  • May I say that we wouldn't hesitate to use your company for any future projects we may have.

    Profesional Radio Supplier
  • I am writing to thank you for your engineers technical support in setting up the VoiP system. His help to our engineers throughout the day was invaluable.

    UK Systems Integrator
  • The course content was excellent as was the delivery. We are certainly much more informed than the previous week! Once again Cyfas, thank you or your efforts.

    UK Fire Service

Markets | Solutions | Products

  • Blue Light
  • Industry
  • Healthcare
  • MOD
  • On-Site
  • Design
  • Radio Comms
  • Paging
  • Nurse Call