Cyfas Servicing & Support

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Cyfas understand the importance of the products and systems that we deliver to our customers. As such we offer a range of support options to suit you requirements and budgets. All of this is done within a strict quality assurance system accredited to ISO 9001-2008 to ensure you of a professional and reliable result.

Gold Plus Support

Gold Plus: Offered by way of a formal contract this is our most comprehensive package with a promise to be on site with urgency for any critical faults and typically within four hours.

Gold Support

Gold: A popular package providing the same level of care as Gold Plus but where you can wait to the next working day for call outs

Silver Support

Silver: For non critical systems we guarantee to help and will provide on site assistance within six working days.

Bronze Support

Bronze: Our version of extending the parts and labour warranty beyond the first 12 months with a 10 day turnaround target and including technical support.

Ad-Hoc Repairs

Expertise developed over forty years of manufacturing, test & supply enables us to quote for the repair of many older items that are not covered by the above support contracts. Please contact Cyfas with your requirements.

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  • The installation is now complete and once again Cyfas have completed a very professional installation .

    A UK Ambulance Service
  • Everyone is very happy, I've had a very good response from all users, this would not be achievable with out your very professional approach to the project management & installation. Many thanks

    Exclusive Dorset Hotel
  • Cyfas are very supportive, in both interfacing and configuring of the systems. We would not hesitate to recommend them to any other clients

    Profesional Radio Supplier
  • May I say that we wouldn't hesitate to use your company for any future projects we may have.

    Profesional Radio Supplier
  • I am writing to thank you for your engineers technical support in setting up the VoiP system. His help to our engineers throughout the day was invaluable.

    UK Systems Integrator
  • The course content was excellent as was the delivery. We are certainly much more informed than the previous week! Once again Cyfas, thank you or your efforts.

    UK Fire Service

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