Dispatchers

Cyfas expertise in radio dispatch systems is unsurpassed. From the smallest tone remote to the largest fully integrated radio and telephone emergency control centres, we have designed and delivered numerous systems.

Standard solutions based on tone remote consoles, VoIP based C-Soft and the fully integrated CX3000. Just click on the links below to view our products.

Remote Consoles (VoIP Based)

Low cost desk top dispatching console used in industry standard tone remote signalling or VoIP over broadband to reduce line rental. All can be used with many radio systems.

IP2002 Two Channel Controller

Radio over IP - 2 Line Small Footprint Controller

Police & Fire Service
Public Safety Sports Stadiums
Utility & Energy Companies
Railway & Airline Industries
Environmental Agencies

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The IP-2002 is a two-line full-featured desktop control console designed with VoIP Technology for use with conventional radio systems. The IP-2002 is a self- contained dual processor based console that does not require a CEB or under the desk CPU equipment.

IP1616 Eight Channel Controller

Radio over IP - 8 Line Radio Dispatcher with Cross-patch Control

Police & Fire Service
Utility & Energy Companies
Railway & Airline Industries
Forestry & Environmental Agencies

The Telex IP-1616 is an eight-line full featured desktop control console designed with VoIP Technology for use with conventional radio systems. The IP-1616 is a self contained dual processor based console that does not require a central rack or under the desk CPU equipment.

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IP223 Remote IP Control Panel

Radio over IP / 2 Line Remote Adapter

Police & Fire Service
Utility & Energy Companies
Railway & Airline Industries
Environmental Agencies

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The IP-223 IP Network remote adapter provides a reliable means of remotely controlling up to two radio base stations or “fixed” mobiles. The adapter can be used in conjunction with the model IP2002, IP1616, C-6200 IP console or the C-Soft Windows console.

Remote Consoles (Tone Based)

Low cost desk top dispatching console used in industry standard tone remote signalling or VoIP over broadband to reduce line rental. All can be used with many radio systems.

C2000 Single Channel Controller

C2000 Single Channel Controller

Analogue Tone Remote / Single Line Small Footprint / Controller

Analogue Tone Remote
Single Line Small Footprint
Railway & Airline Industries
Environmental Agencies

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The C-2000 is a full featured, full function, radio-tone control console and encased in an attractive, durable housing. The C-2000 is a DSP designed unit which can be field programmed using the DTMF keypad on the front of the console.

C2000HS Single Channel Controller

C2000HS Single Channel Controller

Analogue Tone Remote / Single Line Small Footprint / Controller

Analogue Tone Remote
Single Line Small Footprint
Railway & Airline Industries
Environmental Agencies

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The C-2000HS is a full featured, full function, radio-tone control console and encased in an attractive, durable housing. The C-2000HS is a DSP designed unit which can be field programmed using the DTMF keypad on the front of the console.

C2002 Single Channel Controller

C20002 2 Channel Controller

The C-2002 is the 2-line version of the C2000HS, it is a full featured, full function, radio-tone control console and encased in an attractive, durable housing. The C-2002 is a DSP designed unit which can be field programmed using the DTMF keypad on the front of the console.

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C1616 2, 4 or 6 Channel Controller

C1616 2, 4 or 6 Channel Controller

Model C1616-2 /Model C1616-4/Model C1616-6 / 6 Line Small Footprint Controller

Police & Fire Service
Public Safety Sports & Stadiums
Utility & Energy Companies
Railway & Airline Industries
Environmental Agencies

Download Data Sheet

The C-1616 is a full-featured, full function, radio-tone control console and is encased in an attractive, durable housing. The C-1616 is a DSP designed unit allowing easy field programmability using the DTMF keypad on the front of the console. Its modular design offers selection and control of up to six base stations, along with selection of 10 frequencies.

DSP223  Remote Tone Panel

DSP223 - Remote Tone Panel

Model DSP223 / Model DSP223 Tone Remote Adapter Panel

Police & Fire Service
Utility & Energy Companies
Railway & Airline Industries
Environmental Agencies

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The DSP-223 tone-remote adapter provides a reliable means of remotely controlling two-way radio base stations. The adapter can be used in conjunction with all Vega consoles, or other manufacturers' (such as Motorola and GE) remote consoles that use the industry-standard sequential tone-keying format.


C-Soft (Touch Screen)

Cyfas are the distributor for Telex and Bosch communications products. However we do not stop at the standard range. Our intimate knowledge means that we have a number of special enhancements, such as C-Soft Plus, to ensure that we offer the best solution to our customers. This range of products is suited to the smaller control room or is able to be used with many other applications. C-Soft controls VHF, UHF, TETRA, MPT1327 and MotoTrbo digital radio. C-Soft also support SIP VoIP telephony.

C-Soft Touch Screen Controller

C-Soft Touch Screen Controller / C-Soft Software Console

Radio over IP / 2 to 100 line / Soft Dispatcher with Cross-patch Control

Police & Fire Service
Utility & Energy Companies
Railway & Airline Industries
Environmental Agencies

Download Data Sheet

The C-Soft application is the foundation for complete control of small to large radio systems at a price point to fit your budget. The C-Soft software console is a Microsoft Windows application that enables a PC with a full duplex sound card and a network connection to monitor and control two-way radios that are connected to the network.

C-Soft-Plus Enhanced Tetra Touch Screen Controller

C-Soft Plus Enhanced TETRA Touch Screen Controller

REMOTE CONTROL OF YOUR SEPURA TETRA RADIO AT ANY DISTANCE

C-Soft as chosen by Airwave Solutions Ltd for the UK Fire service
Now available fully approved for use with the Ambulance service Sepura radios

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The respected Telex C-Soft radio dispatch system from Cyfas is now available with the C-Soft Plus upgrade to control your Sepura SRG3500 series TETRA radios. It can do this at any distance from the control desk. Using VoIP and digital technology C-Soft Plus provides Group calls, Private calls, DMO mode operation, ISSI to call-sign conversion, status display and TETRA SDS text messaging, It neatly downloads the contents of the radios talk group folders to enable easy installation and configuration.

Telex MTRBi DM 3600 MOTOTRBO Interface

C-Soft-MTRBI

Telex MTRBi DM 3600 MOTOTRBO Interface

The MTRBi unit fits between the IP-223 and a Motorola DM3600 mobile. This interface provides C-Soft Software based consoles control of Motorola MOTOTRBO radio systems. This means C-Soft systems are now able to take advantage of a complete array of digital functionality with great ease of use on a reliable platform. As expected from a Telex product, the MTRBi unit provides a very cost effective platform, but also ensures efficient scalability when expansion is required.

The MTRBi unit supports Analogue, Digital, and Capacity Plus systems, and C-Soft allows GPS/GIS location and tracking via Google Earth. MTRBi has been designed to allow easy incorporation into an existing C-Soft/IP-223 setup, which makes migration to a digital MOTOTRBO platform even easier.

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IP223 Remote IP Control Panel

IP223 Remote IP Control Panel

TELEX Model IP-223 / Radio over IP / 2 Line Remote Adapter

Police & Fire Service
Utility & Energy Companies
Railway & Airline Industries
Environmental Agencies

Download Data Sheet

The IP-223 IP Network remote adapter provides a reliable means of remotely controlling up to two radio base stations or “fixed” mobiles. The adapter can be used in conjunction with the model IP2002, IP1616, C-6200 IP console or the C-Soft Windows console.

NEO10 Remote IP Input/Output Panel

NEO10 Remote IP Input/Output Panel

Radio over IP - Network Input & Output Device

Remote Control
Alarm & Event Monitoring
IP packet translation

Download Data Sheet

The Telex NEO-10 device is a network based input output device. Within its enclosure are 10 DPDT relays with all 6 contacts of the relays brought out to ports. There are also 10 diode blocked inputs which can be used to monitor external events. The NEO sends out multicast packet bursts anytime a relay or input changes allowing for all users of the device to see status updates in real time. Actual control of the NEO is accomplished by a TCP/IP socket connection from the controlling console.

ADHB4 Dispatcher Audio Interface

ADHB4 Dispatcher Audio Interface

Telex ADHB-4 Advanced Digital Headset Box

Replacing the Sound Card in a C-Soft Operator position, the ADHB-4 provides confident control of a wide range of audio settings. Headsets, footswitches, Desk Microphone, and up to 6 loudspeakers can be connected, and the ADHB-4 is equipped with an LCD display to complement the C-Soft screen.

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DH2000 Dispatcher Headset

DH2000 Dispatcher Headset

DH2000 and DH2200 / Headsets with active noise cancelling

Open-style earphones for long-term, fatigue-free usage.
Earphone housings mounted on stainless steel sliders
Removable ear cushions
Flexible microphone boom
Noise-cancelling

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The Telex DH2000 single ear and DH2200 two ear, are lightweight, general dispatch headsets complete with boom-mounted, noise cancelling electret microphone

DH2000 Dispatcher Headset

DH3000 Headsets

DH3000, DH3200 / Headsets with active noise cancelling

Lightweight & comfortable
Amplified, noise cancelling electret microphone for amazingly clear transmit audio
High/Low volume switch
User replaceable ear cushions
Your choice of 4.5 or 7.5 metre lower cord units, with pistol grip PTT units & Featherlite quick disconnect connections for comfort & safety
Noise-cancelling

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The Telex DH3000 single ear and DH3200 two ear, are lightweight, special dispatch headsets complete with boom-mounted, noise cancelling electret microphone and an active noise cancelling receivers for use in noisy rooms


Testimonials

  • The installation is now complete and once again Cyfas have completed a very professional installation in both control and server rooms.

    A UK Ambulance Service
  • Everyone is very happy, I've had a very good response from all users, this would not be achievable with out your very professional approach to the project management & installation. Many thanks

    Exclusive Dorset Hotel
  • Cyfas are very supportive, in both interfacing and configuring of the systems. We would not hesitate to recommend them to any other clients

    Profesional Radio Supplier
  • May I say that we wouldn't hesitate to use your company for any future projects we may have.

    Profesional Radio Supplier
  • I am writing to thank you for your engineers technical support in setting up the VoiP system. His help to our engineers throughout the day was invaluable.

    Communications System Integrator
  • The course content was excellent as was the delivery. We are certainly much more informed than the previous week! Once again Cyfas, thank you or your efforts.

    UK Fire Service

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